Always here for your family, twenty four seven
GET IN TOUCH
Explore our Help Centre or chat with us directly—we’re here to simplify your money transfers.
GET IN TOUCH
Learn, watch, transfer
Learn how to send money faster and smarter with our easy-to-follow video guides.
FAQs
Got questions? We’ve got answers
Everything you need to know, answered in one place—quick and easy.
You can send money to over 120 countries, including Sudan, Egypt, UAE, Saudi Arabia, Kenya, Uganda, and many more.
Absolutely. We use the latest encryption technologies and are regulated by the FCA in the UK to ensure your data and money are always secure.
To comply with financial regulations and prevent fraud, we may ask for documents such as proof of income or ID, especially for large transfers.
Just log in, choose your destination, choose your receiver, enter the amount, select a payment method, and confirm. It’s that simple. you can also watch this video for a step-by-step guide
You can pay via bank transfer, debit card, Google Pay, and Apple Pay.
Yes! You can follow your transfer step by step directly inside the app with real-time updates.
Our updated app features a fresh new design, real-time tracking, integrated customer support, Bankak receipt downloads, and increased transfer limits.
Yes! You can contact our support team for free from anywhere using the in-app calling feature, you can also use the in-app live chat.
